The Primary Authority scheme is a statutory scheme under the Regulatory Enforcement and Sanctions Act 2008 for businesses trading in more than one local authority area.

 

Under the scheme local authorities may recover costs in exchange for providing businesses with reliable regulatory advice, reduced administrative burdens of regulation and protection from enforcement action where this is inconsistent with any advice provided.

 

The Primary Authority scheme allows a local authority to provide the fullest range of support to businesses. Examples of services West Yorkshire Trading Standards has provided under Primary Authority include:

• Staff training – ranging from general ‘customer service’ training through to detailed training on specific legislation.
• Reviewing and drafting policies and procedures to ensure the business trades legally.
• Auditing policies and procedures.
• Providing information on the number and type of complaints received by Trading Standard about their business.

Further information about the Primary Authority scheme can be found at www.brdo.org.uk

 

West Yorkshire Trading Standards Service’s policy on forming Primary Authority partnerships with businesses is available here.

 

A copy of our Primary Authority Booklet is available for download, copies of the relevant banner stands can be seen here, here and here

 

If you would like to discuss forming a Primary Authority please contact us on Tel. 0113 2530241 or info@wyjs.org.uk

 

To make a consumer complaint contact the Citizens Advice consumer service on 08454 04 05 06 or click here and use the online form.